Telecommunications covers many different fields, including Television, Radio, Telephone and the Internet. The rapid development of mass medias and other technological advancements mean that opportunities in this sector are constantly expanding, and can offer rewarding careers for those able to work their way up.
Roles in the Telecommunications industry can include developing new technologies, installing and maintaining telecommunications systems, and providing customer support. Like many sectors, some of the roles offered centre around general business functions such as sales, marketing and brand communications.
The Telecommunications sector prioritizes technical knowledge and skills. Graduates will need to possess practical skills and experience working with telecommunications systems or the technology involved. Candidates may be required to provide relevant qualifications in order to be considered for the role.
How to Get a Job in Telecommunications
Some skills will help set graduates apart in the Telecommunications sector.
Candidates should display the following:
1. Technical proficiency
Much of the work in Telecommunications requires applicants to harness computers, networks, lines and long-distance communication systems, and technical proficiency is essential for these roles. Depending on the job, graduates may be required to provide evidence of their technical skills through relevant qualifications such as a BSc in Computer Science or a BEng in Telecommunications Engineering. Candidates may also be expected to display a fundamental understanding of the concepts behind programming languages and how to work with them.
2. Knowledge of the latest technologies
Candidates applying to this sector should be aware of the latest technological advancements and their impact on the industry. For example, a candidate applying at a mobile telecommunications company should be aware of the influence of 4G on the company's operations and products. If a graduate has put in the time to research the company's projects and consider them in relation to industry development, employers are sure to be impressed.
3. Problem solving skills
Solving problems is a major part of working in Telecommunications. Whether the role involves customer support or implementing networks and systems, knowing how to identify problems, assess possible solutions and figure out the best option is a vital skill. Candidates can provide examples of university projects or volunteer computer work which required them to use lateral thinking to accomplish a seemingly impossible task.
4. Customer service skills
Many of the graduate jobs available in the Telecommunications sector involve customer service, often providing technical advice to the general public. Candidates should know how to speak and conduct themselves in order to maintain excellent customer relations. While the field may vary, the key components are simple: candidates should be polite, confident, patient, and capable of understanding the needs of the client.
5. Strong communication
Graduates working in the Telecommunications industry must be able to relate information to different people through a variety of channels, which means that good communication skills are essential. Both written and oral communication need to be clear, succinct and appropriate for the recipient. Candidates must demonstrate these skills throughout the application process, including on their CV and in phone and face-to-face interviews.